No. var pfHeaderImgUrl = '';var pfHeaderTagline = '';var pfdisableClickToDel = 0;var pfHideImages = 0;var pfImageDisplayStyle = 'none';var pfDisablePDF = 0;var pfDisableEmail = 0;var pfDisablePrint = 0;var pfCustomCSS = '';var pfBtVersion='1';(function(){var js, pf;pf = document.createElement('script');pf.type = 'text/javascript';if ('https:' === document.location.protocol){js='https://pf-cdn.printfriendly.com/ssl/main.js'}else{js='http://cdn.printfriendly.com/printfriendly.js'}pf.src=js;document.getElementsByTagName('head')[0].appendChild(pf)})();Print Friendly, Send us your feedback | Your tickets purchased for the originally scheduled dates are automatically valid for the new race dates. All tickets to the Taste of Derby event will automatically be refunded to your original method of payment by the beginning of September 2020. Response times are based on the volume of requests submitted and may take several weeks. Tickets for the 2021 Kentucky Derby and Oaks will be available through the annual Kentucky Derby Online sale. These customers will be able to view their mobile barcode and save to a mobile device’s wallet starting the Monday of Derby Week on August 31, 2020. All tickets purchased directly from Churchill Downs are mobile tickets. a request does not guarantee a refund or credit will be issued. Kentucky Derby Ticket Exchange marketplace. No. Saturday, April 25 has been rescheduled to Saturday September 19, 2020. Upon refund request approval, a credit posting to your credit card statement timeline will vary based on your credit card’s financial institution. Derby Week rescheduled dates are Tuesday April 28, 2020 moving to September 1, 2020; Wednesday April 29, 2020 moving to September 2, 2020; and Thursday April 30, 2020 moving to September 3, 2020. The 2021 Kentucky Derby is the 147th renewal of The Greatest Two Minutes in Sports. Yes, Dawn at the Downs will be rescheduled to align with the new dates for Derby Week. If you do not know your password, click on “Forgot your password?” to have a temporary password emailed to you. Resale postings expire the day of event at the post time for the first race. Select My Tickets and request a refund for the single day purchase. Option 2: Everyone enter the gates together as a group. Advertising & Sponsorship Opportunities | Reminder that tickets may not be left at the Ticket Office for will call. When submitting a request through the online request form, select the option for account credit. Visit. Ticket Status at the Kentucky Derby. Submitting Accessibility | If your tickets have not yet sold on resale and you would still like to sell your tickets, you will need to repost your ticket listing. Programs are available for pick up the day of the live race starting when gates open to the public, and are available while supplies last. For 2020, KY Expo Center parking will not be offered for KY Derby or Oaks day tickets. If you purchased your resale tickets through the Kentucky Derby Ticket Exchange or Ticketmaster.com, you do not need to take further action. Then you will be able to forward or post for resale. Customers who did not purchase tickets directly from the Churchill Downs Sales department or Ticketmaster.com should contact the vendor or visit the vendor’s website for information from their point of purchase provider on refund and credit options. These tickets are printed and mailed by Ticketmaster Customer Service, not the Churchill Downs Ticket Office. These seats are specially priced. No action is required to receive your refund. factors are researched, including if a refund is permitted per the Ticketing Due to limited cellular provider coverage, it is best to download your mobile ticket to your device’s wallet the week of the event. A maximum of twelve (12) General Admission tickets are sold per household. One day may not be refunded. The 2021 Kentucky Derby is the 147th renewal of The Greatest Two Minutes in Sports. Additional options may be available by contacting your Churchill Downs Sales representative. These customers are able to forward tickets immediately to their friends by using the My Tickets feature on Ticketmaster.com. Yes, your mobile parking tickets, and if applicable hang tags, purchased for the originally scheduled dates are automatically valid for the new race dates. Note this refund request period has been extended from the original April 24th deadline. No. All 2-day KY Derby and Oaks packaged tickets must be managed through the Churchill Downs Racetrack app. Customers that purchased tickets from Churchill Downs or Ticketmaster.com and wish to exchange their Derby Week race day tickets for another Churchill Downs live race date should contact the Churchill Downs Sales department at 502-636-4450. Tickets are typically on sale until 60 minutes prior to the start of the last race of the day. Kentucky Derby General Admission Tickets at the Kentucky Derby. General Admission tickets to the Kentucky Derby and Oaks include entry to the facility, an Oaks/Derby program and access to the infield, where you can bring your own chair or picnic blanket and watch the races from the world’s largest 4K video board. No. All KY Derby and Oaks onsite parking passes will be mobile tickets. Derby Experiences, Aug. 24 - Day Before Oaks Race at 11:59PM ET. Select your upcoming Churchill Downs event, and click “request a refund.”  Continue to follow the on screen instructions. Only customers with purchased reserved dining tickets will be permitted to enter the facility during the Dawn at the Downs events. We thank you in advance for your patience as we take the time to investigate each request to ensure guest satisfaction. Request a refund through the appropriate below listed purchase method by August 24th. Current estimated ship date is early November 2020. Live odds, betting, horse bios, travel info, tickets, news, and updates from Churchill Downs Race Track. Remember not to leave the facility as there is no re-entry. In order to request a refund for your transferred tickets, the current owner of the tickets will need to forward the tickets back to your original ticket purchase account. Simply view the ticket on your mobile device to establish a barcode. Upon validation, the attendant will provide a secondary wristband. Tickets may not be picked up or left at the Ticket Office for will call. To purchase tickets for a live race day in which racing has already started, please visit, Note that once a live race date has begun, events are only accessible on Ticketmaster.com through this deep link on. If this is not an option, you may always delete the app and re-download to ensure you have the most up to date version. September 5, 2020, and the 146th Kentucky Oaks will be rescheduled from May 1, For group buyers, your sales representative will be in contact with you to discuss options. Customers who purchased the commemorative ticket option on Ticketmaster.com for their 2-day package will have their order fee refunded by Ticketmaster Customer Service prior to the live race date. No. The Tuesday, April 28, 2020 and Sunday, August 30, 2020 Dawn at the Downs events have been cancelled. The general admission infield section for KY Derby and Oaks has been cancelled. The Tuesday, April 28, 2020 and Sunday, August 30, 2020 Dawn at the Downs events have been cancelled. If you are attempting to sign in with a Ticketmaster.com email address, select the “Forgot your password?” option and enter your Ticketmaster.com email address. Derby Experiences may be reached at 888-384-7088 or email at. There are several options for scanning in mobile tickets for an entire party. Souvenir tickets will be available for a limited time while supplies last, and are not valid for entry into the facility. Churchill Downs, Kentucky Derby, Kentucky Oaks, the “twin spires design”, and Churchill Downs Incorporated related trademarks are registered trademarks of Churchill Downs Incorporated. General Admission tickets can be purchased online or at the gate on Kentucky Derby and Oaks days. Individual ticket holders who purchased tickets for the cancelled general admission infield through the Churchill Downs Sales department or Ticketmaster.com will have their tickets automatically refunded and will receive a credit applied to their original method of payment by the end of September 2020. If you have a temporary password, you must first sign into the desktop version of My Churchill Downs Account Manager website to establish an password for security purposes. Tickets must have a barcode assigned to be forwarded or posted for resale. Customers who did not purchase tickets directly from the Churchill Downs Sales department or. Option 1: Manage the tickets online and forward to your friends through My Churchill Downs Account Manager at. The Dawn at the Downs event on Wednesday, April 29th, 2020 is moving to Monday, August 31, 2020. Click here to see a full list of items permitted into the facility on Kentucky Derby and Oaks days. You may arrive on the new dates in September with your printed ticket or mobile ticket to be scanned for entry at the gates. Yes. Accessibility | Partial orders are not eligible for refunds as two day packages, full box and dining tables are specially priced. There will be no free general admission to the Dawn at the Downs events. For group sales and Horseman support, additional options may be available by contacting your Churchill Downs Sales representative. For additional Ticketmaster Customer Service contact information, please visit, Ticketmaster also posts online information at, Ticketmaster Ticket Exchange resale support for posting tickets may be reached by emailing to. The Dawn at the Downs event on Wednesday, April 29, 2020 is moving to Monday, August 31, 2020. Click Here to register for early access, and keep an eye on your inbox for updates. For a how to guide on using the “request a refund link,” please visit: Individual ticket holders who purchased tickets for May and June race dates through the Churchill Downs Sales department or Ticketmaster.com will have their tickets automatically refunded and will receive a credit applied to their original method of payment within 30 to 45 days post scheduled race date. No. If you are unable to attend the new dates or transfer your tickets to a friend, you may forward your tickets back to the original owner.

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